1. Introduction
At hostbest.in, we strive to provide top-quality web hosting services. We understand that sometimes things don’t go as planned, and we want to make sure you have a clear understanding of our refund policy.
2.1. Money-Back Guarantee
We offer a 3-day money-back guarantee on all our web hosting /reseller / master reseller hosting plans. If you are not satisfied with our services within the first 3 days of your subscription, you are eligible for a full refund.
2.2. Refunds After 3 Days
Cancellations made after 3 days are eligible for a 50% refund of the total plan amount. Please note that the 50% refund applies only to users who purchase a 1-year plan.
No refund for hosting theme / template buy from HostBest.
3.1. Domain Registration Fees
Domain registration fees are non-refundable. If you choose to register a domain through hostbest.in, this fee is not eligible for a refund, even if you cancel your hosting service.
3.2. Setup Fees
Setup fees, if applicable, are non-refundable. These fees are charged for the initial configuration and setup of your hosting services.
3.3. Add-Ons and Additional Services
Any add-ons or additional services purchased beyond the standard hosting plan are non-refundable.
3.4. Server
No returns or cancellation policy for: installation fee, VPS, dedicated servers, SSL certificates, Domain privacy, Domain names and licenses or custom software installs.
3.5. Web Hosting Website Design / Server Setup
No refund once work done.
3.6. Free Migration
If Free Migrated another hosting provider above 50cpanel then not get refund,below 50 capanel only transfered you will get refund
4.1. Contact Us
To request a refund, please contact our support team via support@hostbest.in within the first 3 days of your subscription. Provide your account details and reason for the refund request.
4.2. Refund Processing
Once your refund request is received and approved, the refund will be processed within 5-7 business days. The refund will be issued to the original payment method used for the purchase.
5.1. Cancellation by Customer
You may cancel your hosting service at any time. If you cancel within the first 3 days, you will be eligible for a refund according to our money-back guarantee. Cancellations made after 3 days are eligible for a 50% refund of the total plan amount. Please note that the 50% refund applies only to users who purchase a 1-year plan.
5.2. Termination by HostBest
hostbest.in reserves the right to terminate services at our discretion. In the event of termination by us, we will provide a pro-rated refund for any unused portion of your hosting service, if applicable.
We reserve the right to modify this refund policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised policy.
If you have any questions or concerns about our refund policy, please contact us at support@hostbest.in.
